Obtain the most recent file for the version of the client you want to install. The filename is in this format: anyconnect-win-x.x.xxxx-k9-install-yyyyyyyyyyyyyy.log. If this is an automatic upgrade, this log is in the temp directory of the system:
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\Documents and Settings\\Local Settings\Temp\ If this is an initial web deploy install, this log is located in the per-user temp directory. If you see errors in the setupapi log file, you can turn up verbosity to 0x2000FFFF. Note: Hidden folders must be made visible in order to see these files.
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The information in this document is based on a Cisco Adaptive Security Appliance (ASA) that runs Version 8.x. There are no specific requirements for this document.
![advanced mac cleaner remote access advanced mac cleaner remote access](https://cdn2-imgix.macpaw.com/images/content/Module-Intro-Uninstaller-All_1617902122.png)
This document describes a troubleshooting scenario which applies to applications that do not work through the Cisco An圜onnect VPN Client.